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  Return Policy: Super Awesome 45 Day Return or Exchange.
We want you to love your products from SprinklerSupplyStore.com. If you would like to return anything you purchased for a refund of the cost of the product(s), please return the product(s) within 45 days of the original purchase date. After 45 days, no refund will be given. Shipping costs are non-refundable. To return your item(s), please re-pack in the original packaging (if possible) and follow these simple steps:
1. email RMA@SprinklerSupplyStore.com and request a return authorization number (RMA#) 2. Send your return to us via the carrier of your choice (USPS, UPS, FedEx, for example). The return shipping address is: SprinklerSupplyStore.com Returns Warehouse
2819 Cass Road, Suite E3 Traverse City MI 49684 3. If you have lost or misplaced your invoice or packing slip, please include a note with your package that includes your name, address, order number (if you have it), the item you received and return information or exchange information. * Please note that all credit card order returns will be refunded to the credit card used for the original purchase. (Please allow 1-2 billing cycles for the credit to appear on your statement) * If the original payment was by check or money order, then your refund will be sent by check via USPS. * Please ensure that all items returned are in new condition. No refund will be given for used items. * Please note that if you refuse your package at delivery you will be subject to all return fees. The return fees to receive your package back as a refusal are more than our regular shipping fees. In some cases, especially Canadian and other international orders, the shipping costs can total more than the cost of the order. It is more cost-effective to accept the package, fill out the return information and ship it back to us, using your preferred shipping method. |
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Our Happy Customers Say:
"Speedy delivery, excellent price, just what I ordered. I will buy from them again!" - Peggy from Pittsburgh, PA
"This is the second time I ordered from Sprinkler Supply Store. For both orders I called because I had a question regarding the on-line order I was placing. Staff was extremely helpful. Being able to trace the shipment was an added convenience. I would definitely continue ordering from Sprinkler Supply." - Michael from Edinburg, TX
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